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Customer Service Representative (CSR-6S)

Location:Minnetonka, MN
Benefits:At 6 Square Cabinets we support our employee’s personal well-being by offering value-added benefits for you and your family. We are a 100% employee-owned company through our Employee Stock Ownership Plan (ESOP). We gain a greater sense of company ownership from our collaborative hard work and contribution to the success of the company. Our corporate benefits include Medical, Dental, Paid Holidays, Sick Leave, AD&D, Short-term Disability (STD), Long-term Disability (LTD), Flexible Spending Account (FSA) for health care and dependent care, Optional Voluntary Life, 401(k) Plan, company-paid wellness programs, and free parking.
Employment Type:Full Time
Department:Human Resources
Description:6 Square Cabinets is currently seeking multiple CUSTOMER SERVICE REPRESENTATIVES (CSR) to join our rapid growing corporate offices located in Hopkins-Minnetonka, MN (nearest metro market – Minneapolis).

Duties:• Communicate with customers
• Enter orders including revisions and converting quotes to orders
• Understand warranty policies and enter replacement orders
• Send Quote, Order and Shipping acknowledgements
• Process New Account Applications
• Track quote status with dealers
• Understand shipping process and assist dealers
• Answer basic product technical specification questions
• Basic 20-20 knowledge as a design and sales tool
• Kitchen design skills, implementing product into customer’s designs, solving design problems allowing the dealer to sell product
• Reinforce product benefits and sales promotions as well as collecting information from dealers about their business and regional trends.
• Creative product problem resolution skills: utilize resources to make decisions while supporting dealers, sales reps and coworkers.
• Collection and reporting customer service data as directed by supervisors
Qualifications:ABOUT US:
6 Square Cabinets brings affordable beauty to the center of your home – the kitchen. Built to order in the USA, 6 Square’s construction and selection of designer woods and finishes ensure on-budget cabinets with impressive, long-lasting quality. Simply put, 6 Square means craftsmanship that’s tremendously attractive and comfortably affordable. We don’t just build cabinets... we build kitchens.

Exceptional Cabinetry made affordable. 6 Square Cabinets are built for today\'s homeowners who are looking for quality that lasts, quality that looks impressive and quality that is within their price range. 6 Square has designed a series of styles that are traditional but have a contemporary flair with a fine selection of species and finishes to complete the look of any kitchen. 6 Square Cabinets has superior craftsmanship that\'s comfortably affordable and tremendously attractive.

Specialties: Kitchen and Bath Cabinet construction


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